Marriott Hotels & Resorts, the largest hotel chain in the world, just announced that it is changing the category and award structure of its award stays, and that’s not sitting well with travelers.
With all of the excitement over Marriott’s recent announcement that they will be changing award categories across certain hotels, it’s worth noting that the news was broken by a blogger who has been closely following the company over the past few years.
One of the most confusing things about Marriott’s frequent-flier program is that they publish award charts that look like this: And the next year, they do something else: This is not an “award chart”. This is a “chart of award categories” and you can see that there are a lot of different award charts being used. To understand why this is the case, it helps to know that Marriotts frequent-flier program has changed a bunch of times over the years, and the chart above is a result of yet another change. But what is the reason for the sudden change in the chart?
Marriott has changed award categories to 15 hotels that were not in the publishedannouncement.
Gary Leff 18. May 2021 A reader asked me about two hotels that recently changed their Marriott bonus category – and thus the number of points they’re worth when redeemed for a free night – that were not on Marriott’s 2021 list of upgraded or downgraded hotels, which was released on March 3, 2021 effective. It appears that the two hotels I asked about – the Moxy Chelsea and the Sheraton Puerto Vallarta – had changed before the 201 hotels changing categories were published, so they were not included. However, 15 properties that were not on the list changed categories before 2021. Between the announcement of the list and today, they have increased, with 11 of the 15 hotels going up in category (hotels scoring higher despite the historic blow of the pandemic) and four hotels going down in category. said John Wolf, spokesman for Marriott : Adjustments are made in response to significant changes in the business environment. The following is a list of changes:
|Hotel real estate||Old category||New Category||Change|
|The St. John’s St. Regis Dubai, The Palm||8||7||Down|
|The Residence Inn Slough||5||4||Down|
|Tucson Hotel, Tucson.||5||4||Down|
|The MC Hotel, Autograph Collection||4||5||To the top|
|The St. John’s Regis Changsha||4||5||To the top|
|Castle Lieser, Autograph Collection||4||5||To the top|
|Hotel Renaissance Milwaukee West||3||4||To the top|
|Fairfield Inn & Suites Oakhurst Yosemite||3||4||To the top|
|Element of Spring Valley.||2||3||To the top|
|SpringHill Suites Winchester||1||2||To the top|
|Hotels in Kunming Delta||1||2||To the top|
|Four Points by Sheraton Houston Energy Corridor||1||2||To the top|
|SpringHill Suites Houston I-10 West/Energy Corridor||1||2||To the top|
|Residence Inn Houston I-10 West/Park Row||1||2||To the top|
The downgraded hotels are grouped at the top, with four hotels of category 5 and above classified one level lower. At the same time, the hotels that grew were concentrated in the lower categories (they all started in category 4 or lower). Interestingly, 3 of the 14 changes (and all increases) occurred in Houston. Two hotels will be downgraded from Category 4 to Category 5, meaning co-branded cardholders will not be able to use their annual Freinacht certificates up to 35,000 points during peak redemption periods. The only hotel that concerns me directly here is the St. Petersburg. It is in decline, although some will be disappointed by the move to Schloss Lieser. But remember, if you’re disappointed, as the late Arne Sorenson, CEO of Marriott, used to say, it’s just noise around the edges.
Lake View from the Wing
The Marriott Hotels & Resorts Company has announced a change to its award program effective January 1, 2017. The company will now offer a new award category that lets customers use points to upgrade to a higher category of room at 13 Marriott-managed hotels.. Read more about marriott bonvoy and let us know what you think.
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